How to easily ensure up-to-date information for B2B clients in the B2B web shop? By managing data from one place. The integrated eCommerce system is run directly from the Microsoft Dynamics NAV which makes it very easy to input and change any information about products. So you get a 100% accurate data in even two business systems with this much simpler implementation.
These eCommerce solutions save time for B2B clients because they can use available search filters already defined inside the Microsoft Dynamics NAV to find wanted products. According to clients’ wishes, the search can be additionally expanded with the help of external sources.
This way, the B2B client is oriented towards a product that meets his/her requirements and expectations.
Step 2: creating an order without the sales team
Once they have found wanted products, B2B clients want to place their order quickly and simply. Sometimes this is easier said than done in a B2B web shop.
The key element to ordering in the B2B eCommerce by yourself is an insight into real time stock on hand. Completely integrated eCommerce solutions enable exactly that which makes it impossible for clients to order a product that is currently unavailable.
The integrated B2B web shop also guarantees that the client will create an order according to agreed terms like the agreed order minimum or maximum. Besides that, systems like these also display other specific terms, such as modified price lists or special discounts.
The B2B web shop that displays this data accurately and promptly is the only one that can become a self-service portal for B2B clients which can create accurate orders in just a few steps without the help from a representative of the sales team.