How to solve problems in the supply chain?
The coronavirus pandemic led to a huge demand for certain products. But, due to strict safety measures in the transport of goods and services, it has simultaneously caused many problems in the supply chain. Here’s how to deal with such problems.
Firstly, optimize features and the stability of the B2B webshop to handle an increased number of orders more easily. In order to deal with delays in the supply chain and ensure that they have the smallest impact possible on the buyers, make sure to do the following:
- Display updated prices and a real-time inventory condition
- Enable buyers to track the delivery process
- If a certain product isn’t currently available, provide information on when will it be available
- Introduce safety measures to protect your employees and buyers
Namely, although B2B online selling significantly reduces physical contact, it protects your clients and the sales team only up to a certain extent. At the end of the day, your employees have to check supply storage again and get the products ready for delivery.
Introducing safety measures and becoming informed on different ways products can be delivered instills a certain amount of trust that your clients definitely need in times of a crisis.
What if you haven’t had a B2B webshop until now?
In a time when more and more buyers turn to the Internet as a place for buying goods and services, B2B online selling has become an unavoidable part of providing a complete service for your buyers. But, what if you still have a physical office/shop, but not a B2B webshop also? Is it too late to start one now? Of course not!
The truth is that implementing an eCommerce platform often presents a challenge for B2B clients, mostly because of transferring and copying data located in an ERP system. However, e.g. an integrated B2B eCommerce uses data already located in the ERP system.
That means that there is no need for additional synchronizing and copying data on the inventory condition. These solutions don’t require complex adjustment, they are easy to be implemented fast and they also don’t require additional educations for your employees.
You are ready for sales digitalization? If you also want to offer your products via B2B eCommerce, contact us today for more information and learn everything on the latest software solutions that will help you.