The integration of B2B eCommerce solutions and business processes
One of the key issues when choosing a B2B eCommerce platform is compatibility with the current IT infrastructure and the business system of your company. B2B eCommerce solutions that will result in extra maintenance costs and create room for mistakes should definitely be avoided. Also, consider that a B2B eCommerce platform will maximally utilize the already existing business processes and that it is compatible with earlier technological investments.
How to simplify it? With the help of an integrated B2B system that enables making a real-time connection between the B2B web shop and an ERP system like Microsoft Dynamics NAV/Microsoft Dynamics 365 Business Central. The results are: simpler implementation, lower maintenance costs, prompt real-time information on the inventory, pleased clients and maximal time savings.
Such B2B eCommerce platform aids all the information and business logic, already located in the ERP system, in becoming a powerful tool for creating an excellent online shopping experience. For example, one of the biggest advantages of the integrated B2B eCommerce system is that it enables the buyers to create orders based on direct data on the condition of the inventory. That way, buyers have accurate and updated information on the availability of products, which makes it easier for them to create orders.
Also, in an integrated ecommerce, it is impossible for the buyer to create a new order, when there are earlier, undelivered orders. The buyer has an overview of all orders, including offers, opened and finished orders, at any time.